Chaos at Turkish Airlines and Istanbul Airports

Miaka 7 iliyopita
by eturbonews

Bofya hapa ili kuchapisha taarifa yako fupi kwa vyombo vya habari ($25)

[gtranslate]

Heavy snow paralyzes Istanbul airports and national carrier Mashirika ya ndege Kituruki canceled more than 650 flights. Turkish Airlines is a member of Star Alliance.

It appears this usually great airline is clearly not equipped to handle an emergency situation.

Maelfu ya abiria waliokwama wanahisi wameachwa peke yao na Shirika la ndege la Uturuki tena.
The award winning 4-star airline with a mostly great reputation seems to be failing again. This time due to bad weather and snow storms in Istanbul

Mamia ya safari za ndege zilifutwa Jumapili, lakini Shirika la ndege la Uturuki lilikuwa bado linauza tikiti kwenye ndege zilizofutwa.

Abiria waliofadhaika hawakuweza kupata mtu yeyote kwenye shirika la ndege kupata suluhisho kwa hali yao iliyokwama.

Hapa kuna maswali na maoni yaliyotumwa kwa Twitter:
@TurkishAirlines- If you’ve had flights fly out today to Istanbul why haven’t you rebooked me? My flight was on 7/1/17 which got canceled.

@TurkishAirlines- Wish you the best. I talked to the hotel here and they said passengers are finding their own way home since TA is not doing anything.

@TurkishAirlines- It is being told that Turkish Airlines does not have a pilot to fly TK 720 today.

flight tk1857 to Madrid tomorrow was canceled. still no new flight. How to proceed?

there’s no way to do this in turkey either, answer machine is incoherent. Electricity cut for 5 hours today too
na are refusing to refund my friend for a flight that was canceled by the airlines – not responding either
treats canceled flights like it’s a new thing. No rebooking system in secure area, really? Like a parking lot. Of people.
I realize you are experiencing incredibly bad weather, but advising customers to rebook is not a help or not good advice.
and when I look on your website, you are STILL selling flights tomorrow, despite canceling flights for tomorrow.
maybe if you knew how to shuttle snow you would not have this problem. Many other countries do it’s not rocket science
and hoping to go home soon… used to be my favorite carrier. I’m very disappointed.
They will not even read your question . Hopeless
Been standing in a queue for 5 hours now. I can’t believe this. I want to cry.  , why can’t you let us rebook online???
Mahusiano ya Vyombo vya habari vya Shirika la Ndege la Uturuki hayakupatikana na yalikuwa kimya wakati wa hali ya sasa.

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